Complete guide

Record an accident.
Here is how.

An accident can be stressful. This guide and our free form help you record the details for your insurer.

Why does it matter?

Clear information helps your insurer understand the accident. Record accurate details and explain what you do not know.

Local requirements

Follow local rules for exchanging details, notifying the police and reporting the accident. This form is not a substitute for those obligations.

1

Safety first

Use hazard lights where appropriate
Use warning equipment only where safe and appropriate
Check for injuries and contact the local emergency services when needed
Move vehicles only when it is safe
2

Collect the details

From the other participant

  • Full name
  • Address and phone number
  • Registration
  • Vehicle make and model
  • Insurer and policy number

From witnesses

  • Name
  • Phone number
  • Email address
  • Brief statement
3

Take photos

Overview

The scene, vehicle positions and surroundings, such as a junction or signs.

Details

Close-ups of damage, registration plates, broken parts and marks on the road.

Dashboard

Mileage and any relevant dashboard warning lights.

Ready to get started?

Use the guided form to record the details digitally, step by step.

Checklist

Other participant’s details recorded
Insurance details collected
Overview photos taken
Damage photos taken
Registration plates photographed
Accident sketched
Required participants have signed
Witness details recorded